“I had it in my cart and it would not let me pay. So I left it there and kept hitting checkout every 15 minutes for literally two hours.” Best Buy · 5 years ago
: When the online system fails, some customers have had success by calling and selecting "virtual sales" to have an agent manually apply discounts and send an invoice. Community Tips & Workarounds best buy checkout not working
Are you getting a , or is the page just failing to load ? “I had it in my cart and it would not let me pay
: During high-demand drops (like game consoles), users report items sitting in their cart for hours while the "Submit" button remains unresponsive. Some shoppers found success by repeatedly clicking checkout every 15 minutes for hours until the payment finally processed. : During high-demand drops (like game consoles), users
: Sometimes account-specific glitches block payment; checking out as a guest can bypass these profile-related errors.
: A frequent issue involves the site failing to send verification codes to email or mobile devices, preventing order completion. In other cases, banks may decline the charge as fraud, requiring manual authorization before the Best Buy order can be updated and finalized.