Controller Warranty - Best Buy Ps4

: Call 1-800-433-5778 for questions or to start a claim if you can't visit a store.

You will likely need to ship the controller to a service center at your own expense; Sony covers the return shipping. 3. Best Buy Standard Return Policy

Visit the PlayStation Repairs site to get a return authorization. best buy ps4 controller warranty

: The item must be in "like-new" condition with all original packaging for a full refund. Quick Summary Table Manufacturer Warranty Geek Squad Protection Duration Typically 2 Years Accidental Damage Stick Drift Often excluded (wear/tear) Claim Method Mail-in to Sony In-store at Best Buy Required Proof of purchase Phone number or Account

If you purchased an optional protection plan (typically 2 years for about $19.99), the process is generally faster and covers more issues. : Call 1-800-433-5778 for questions or to start

Call Sony support at if you prefer phone assistance.

If your controller is defective right out of the box and you don't have an extended warranty: : 15 days to return or exchange. Plus/Total Members : 60 days to return or exchange. Best Buy Standard Return Policy Visit the PlayStation

come with a from Sony.