: Use simple language that matches how your customers actually talk. Example FAQ Structure What services do you offer?
: Use "I" for the customer and "you" for the business (e.g., "How do I track my order?"). : Use simple language that matches how your
: Group related questions under thematic headers (e.g., "Shipping," "Returns") so users don't have to scan a single long list. : Use simple language that matches how your