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: Due to the tool's popularity for "fixing" bricked printers, it is frequently used as a wrapper for actual viruses.
Canon Service Tool instructions !... - InkJet Printers - PrinterKnowledge
: Antivirus programs frequently flag these service tools as malware. While some users claim these are false positives, experts recommend running the software on a dedicated, isolated computer or a spare hard drive with no personal data.
: Improper use of the tool, or using it on "disposable" Canon models (like certain E-series or MG2xxx models), can permanently lock the printer's service mode, requiring a physical chip replacement.
: Version 4720 is specifically recommended for newer Canon models that may be "locked" or rendered unusable if an older version (like V3400) is attempted.